Architectural Blueprint Walkthrough

WhatsApp ChatBot Improved Enterprise Routing Engine

Stack: Make.com • WhatsApp Business Cloud • Custom Error Break Handlers

The Problem & Operational Bottleneck

Conversational bots crashing on unhandled edge cases and leaving customers stranded with no human escalation.

How It Was Built & Solution

Hardened conversational flow featuring error break/resume handlers, automatic Slack alerts for human agent takeover, and conversation transcript backups.

Get Workflow Blueprint (.json)

Inspect raw Make.com / n8n blueprint schema for this scenario.

Download Blueprint View in GitHub Vault